Terms & Conditions

Booking and payment

A booking is confirmed once payment has been received and you have received a confirmation by email. Payments are processed securely by Stripe; we never see or store your full card details. The total shown at checkout includes the nightly rate for your dates, the cleaning fee, and any applicable taxes. Rates are set per date and can change until a booking is confirmed.

Cancellations and refunds

Cancel more than 30 days before arrival and you receive a full refund. Cancel between 14 and 30 days before arrival and you receive a 50% refund. Cancellations within 14 days of arrival are non-refundable. Refunds are returned to the card used for the booking and may take several business days to appear.

If circumstances outside our control make a property unavailable, we will offer a comparable alternative where possible or refund you in full. Our liability in that situation is limited to the amount you paid for the stay.

Check-in, check-out and access

Check-in and check-out times are shown on each property page. The exact address and access instructions are sent to you after your booking is confirmed. Please do not share access details with anyone who is not part of your booking.

House rules

Our homes are in residential neighborhoods, and our neighbors live there year-round. Parties and events are not permitted. Please observe quiet hours, keep noise to a reasonable level at all times, and respect any occupancy limit — the maximum number of guests is stated on each property page and includes children. Smoking is not permitted indoors. Pets are only allowed where a property specifically says so.

We may end a stay without refund if these rules are broken in a way that endangers the property, disturbs neighbors, or breaches local ordinances.

Damage and responsibility

You are responsible for the property during your stay and for any damage beyond normal wear and tear caused by you or your guests. Please report accidental damage promptly — issues raised early are almost always resolved easily. We may charge the card on file for repair or replacement costs, and for additional cleaning required because of smoking, pets, or excessive mess.

Liability

You and your guests use the property, including any pool, hot tub, grill, or dock, at your own risk. We are not liable for personal injury, illness, or loss or damage to personal belongings, except where such liability cannot be excluded by law. We recommend travel insurance.

Governing law

These terms are governed by the laws of the State of Florida.

Contact

Questions about a booking or these terms: mobilshelov@gmail.com.